The road to a cleaner environment keeps the world busy. We dream of a future-proof existence. This has, among other things, an impact on the business sector, with the car industry in particular. But while authorities are concerned about emissions, Claire focuses on the core of sustainability: making every customer a satisfied customer.
Ready for a durable future in the after sales ?
More efficient and less waste
Together we strive for less waste and more efficiency. It starts within the heart of the company, at the processes. It starts with the Claire software: the digital process tool for the automotive after sales. In a responsible manner more profitability and higher customer satisfaction from fewer hours; who doesn’t dream about that?
The Claire process management tool has been developed in practice to optimize the after-sales process within the automotive industry. Claire has also developed an EVHC software module within the process management tool.
Using the EVHC software, which car is 100% checked. During the checks, the car mechanic records his observations, Green is good, orange is advice and red is necessary.
In addition to using Color, the technician can add photos and videos. By adding the photo and videos in EVHC software, we make it clear for the customer.
The fact is that EVHC software makes a report of the check and sends the service adviser and displays it in the Claire dashboard. The service adviser can print the EVHC software here to go through it with the customer.
Of course there is also the possibility to send this digitally to the customer. The report that the customer receives contains the advised additional work which the technician has previously observed with EVHC software.
Our facts and figures
At Claire, we like to make our story true. What’s in it for you?
Efficiently up with 40%
Less lost time in waiting, unnecessary walking, lack of clarity in work and communication
Increase of billable hours
An increase from an average of 1,500 to 1,700 billable hours per technician per year.
More sales per work order
35 to 55 euro’s more turnover on every work order
A harmonious working atmosphere as a result of transparency
Higher customer satisfaction
Higher customer satisfaction plus loyalty thanks to more transparency, speed and clarity
Connection with DMS
Claire automatically imports and synchronises all appointments and data from your DMS
Always and everywhere
A cloud-based software program you can always log in anywhere without installing anything
Photo and video
With Photos and Video the customer gets a clear picture of the points.
Contact one of our after-sales specialists now
"Claire is based on the car dealer's own experiences"
What our customers say about Claire
“What a great software! Our clients get a great overview of our work, thanks to Claire. The latest update ensures that everything is just better, clever work to be critical and improve your product!”Jacqueline ChristiaanseService advisor, Peugeot Groene Hart
“We are pleased with the possibilities that Claire offers both for the internal processes and externally for our customers and that is what matters.”Jan van der MeijdenAftersales Manager, Visscher Autogroep
“Wonderful system for mechanics, receptionists and warehouse. Clear and transparent to our customers. Has helped us to use the same method in our various workshops.”Patrick DiepstratenAftersales manager, Leendert van den Born
“Amazing program, works very accurately and gives you all clarity for yourself as well as for the customer. highly recommended!”Sioux MoenenService advisor, Bruyninx